Frequently Asked Questions
What is my PIN?
- Your initial PIN is your birthdate in the format: MMDDYYYY. You will be required to reset your PIN the first time you log in to MyFGC.
- Anyone with a 6-digit PIN will be required to reset it to an 8-digit PIN when logging on to MyFGC.
- This is the PIN to access MyFGC, MyCourses and FGC student email.
- Any time that you reset your PIN, it may take up to one hour for the new PIN to feed to MyCourses and FGC student email.
- If your PIN does not work, enter your FGC User ID and click the Forgot PIN? button. After you answer some security questions, you will be able to reset your PIN.
- If you have never before logged on to MyFGC and your PIN does not work, students should contact the Registrar’s Office at 386.754.4205 or 386.754.4290 or by e-mail to: firstname.lastname@example.org. Faculty and Staff should contact Human Resources. After verifying your identify for security purposes, a temporary PIN will be issued.
- Your student ID number is a number assigned by the computer system. It cannot be changed. If you do not remember your college student ID number, you should contact the Registrar’s Office. If in person, a photo ID is required. If by phone, Registrar staff will ask some questions to verify your identity. This is to protect your student information.
How do I check my grades?
- After your Instructors submit the grades, they are available through MyFGC. If you cannot see your grades, you should contact your instructor directly.
- First, consult with your advisor. You and your advisor will map out a plan for you to reach your educational objective.
- Second, during open registration or add/drop bring your Registration Form to a Registrar’s Office staff person and we’ll register you for the classes that you and your advisor agreed upon. You may be able to register via MyFGC. Please check the links for instructions on those options.
- Finally, pay your fees by the date required.
- Official and unofficial transcripts are obtained from the Registrar’s Office in Building 15.
- A signed transcript request form is required.
More information on transcripts and the Transcript Request Form can be found HERE. Unofficial transcripts may also be accessed via MyFGC. Check out the “Transcripts” link on our web page for more information.
- There’s a difference between “dropping” a course and “withdrawing” from a course.
- Dropping is when a student cancels a course during the open registration or drop/add period for a full refund. It is only permitted during the published registration and add/drop periods.
- Withdrawing from a course means the student no longer wants to attend class and receive a grade. This takes place after the add/drop period has passed. Students must officially withdraw from the course and may do so through the published date in the academic calendar for traditional classes. There is no refund. The classes also count as an attempt in assessing full cost of tuition charges for the third or subsequent attempt at a course. For minimester classes, the last day to withdraw is at the midpoint of the mini-mester. (Call the Registrar’s Office at 386.754.4205 for specific dates for withdrawals from minimester classes.)
- An Add/Drop form is used for all of the above transactions. An advisor’s signature is required for withdrawals and is recommended to add or drop a class. The instructor’s signature is also needed on the Add/Drop form in the case of an audit.
- Ms. Gayle Hunter, Registrar, can be reached at 386.754.4291 or by e-mail at email@example.com.
- When you repeat a course, we recalculate your GPA, excluding your previous grade and counting only your last grade up to your third attempt. If your GPA has not been recalculated, contact the Registrar’s Office. You may also submit a grade recalculation form CLICK HERE to the Registrar’s Office.
- Consult the college calendar for application deadlines. To view the academic calendar CLICK HERE.
- Generally you should meet with an advisor during the term prior to the term in which you plan to graduate and submit your graduation application by the deadline noted in the academic calendar. You apply by meeting with an advisor and completing a Graduation Application available from your advisor, on the Student Record Forms web page or at the Registrar’s Office in Building 15.
- No. You may register via MyFGC or by bringing a completed, signed registration form to the Registrar’s office. However, consulting with an advisor is always encouraged. Please see the links regarding internet registration for more information about the student’s responsibilities if choosing to register via MyFGC.
- Consult with the course instructor, perhaps he or she can authorize a seat for you. If the instructor authorizes you to enroll in the class, you must also obtain the approval of the appropriate Vice President or the Vice President’s designee.
- Check the academic calendar. CLICK HERE
- Be sure to keep these deadlines in mind when planning your semester.
- Student’s desiring to change their major must complete a Change of Major Form, obtain an advisor’s signature and submit the form to the Admissions Office. It will then go to the Registrar’s Office.
- You may change your address and telephone number through MyFGC. Your student ID and PIN will be needed. You may also complete the Address and/or Phone Number Change Form and submit it to the Registrar’s Office. A government issued photo ID must also be provided.
- If your name has changed, stop by the Registrar’s Office to complete a Name Change Form. You will need to provide a government issued photo ID and proof of a name change, such as a copy of your marriage license or other court document or driver’s license which has your new name. Additional documentation may be required.
- Always make sure the Registrar’s Office has your current address. This is extremely important when we mail diplomas and if you are receiving correspondence from the Financial Aid Office or any other office on campus. It is the student’s responsibility to ensure that the address of record is current and correct.
- A Registration Hold prevents you from registering for classes, getting a transcript and obtaining your diploma when you complete your degree or certificate.
- Reasons for Registration Holds could be unpaid traffic fines, unpaid library book fines, bad checks, bad address, or unreturned college equipment, just to name a few.
- Types of Registration Holds include Registrar’s Hold, Admission’s Hold, Business Office Hold, Financial Aid Hold, Security Hold and Library Hold. By placing a Hold, each of these respective offices has indicated that there is a matter that you need to clear with them. Check with the Registrar’s Office staff or your advisor to find out where you need to go to clear your hold.
- Being in the State of Florida for 12 months does not automatically make one eligible for “resident” status for tuition purposes. In fact Florida State law stipulates that residing in the State for a year for educational purposes is not reason enough to qualify a student for residency status. For more information regarding the state guidelines for reclassification of residency for tuition purposes, please contact the Registrar’s Office in Building 15.