COVID-19 Library FAQ
Will I be able to come to the library?
No. Florida Gateway College is taking every possible precaution to protect your health as well as our library staff’s health. Because of this, we are not allowing anyone in the library or atrium and the building is closed.. This does not keep us from meeting with you virtually or on the phone. You can contact the library by email- firstname.lastname@example.org or call us at 386-754-4401. A library staff person will respond as soon as possible to emails and phone calls.
What is my Borrower ID/PIN?
To log into the library’s online resources, the Borrower ID is your 8 digit FGC Student ID #. The PIN/Password is your 8-digit Birthdate in the format MMDDYYYY. If you have a problem logging in, call 386-754-4401 or email email@example.com for help.
My library items are due. How do I return them?
All library items will be renewed until the end of the spring semester. There will be no overdue or lost fines this semester. We will send an update when you can return your items.
I need library sources for a paper. How can I get them?
Print books in the library collection will not be available. The library has 100,000 ebooks and millions of journal articles available online. If you can’t find what you are looking for, please email- firstname.lastname@example.org, call 386-754-4401 and we can assist you with finding the online resources you need. In addition, we can help you through Ask-A-Librarian, where help is also available when the library is closed.
What do I do if I do not have internet service for my courses?
FGC is working to create a drive-in hotspot on campus where students can work up to two and a half hours per day in the protection of their vehicle. In addition, we are working to set up hotspots in the parking lot areas of FGC’s Dixie and Gilchrist Service Centers. We will notify you when these areas are available to students and provide more details on utilizing this service in a safe and efficient manner. In addition, internet providers are offering special deals during this time, including free service for up to 60 days. Deals and offers vary by area, so we encourage you to reach out to providers in your area to learn more.
Will I be able to print in the library?
No. The library building will be closed to students and community patrons.